Safe Gaming Policy

keha88 Responsible Gaming —
Your safety is our priority

Enjoy entertainment within your limits. keha88 always cares about your mental and financial wellbeing and is committed to ensuring responsible gaming.

Why is responsible gaming important?

Online gaming is a great source of entertainment — but it should always be enjoyed in a controlled and mindful way. keha88 believes that every player deserves a healthy and enjoyable experience. That is why we have adopted responsible gaming as a core principle of our platform.

If gaming becomes a source of stress or financial problems rather than entertainment, that may be a sign of a problem. We want every one of our players to be aware of their limits and to seek help when needed. At keha88, we are here for you — not just for your gaming experience, but for your overall wellbeing.

Remember: gaming should always be for entertainment, not as a reliable way to earn money. Placing more bets in an attempt to recover lost money is not responsible behaviour.

Keep in mind

  • Gaming is for entertainment only — not a source of income
  • Only bet amounts you can afford to lose
  • Take regular breaks and respect your time limits
  • Spend time with family and friends — do not make gaming the centre of your life
  • For 21+ only — keep minors away from your account

Our protection tools

keha88 provides several effective tools to keep you safe. Use them to ensure responsible gaming.

Deposit Limit

Set a maximum daily, weekly, or monthly deposit limit. Once a limit is set, it cannot be exceeded. This is the most effective way to keep your budget under control.

Time-Out Feature

Temporarily close your account for a set period. You can take a time-out from 24 hours up to 30 days. During the break, you will not be able to log in to your account.

Self-Exclusion

If you feel that gaming is having a negative impact on your life, choose long-term self-exclusion. During this period, your account will be completely inactive.

Gaming History Review

View your complete history of bets, wins and losses, and deposits. Analyse your gaming patterns and make decisions as needed.

Reality Check

If you have been gaming for a long stretch, our system will send you an alert. These notifications keep you aware of your current situation.

Direct Support

Our 24/7 live chat support team is always ready to help with any questions about responsible gaming. Speak in Bengali — we are listening.

21+

Age Verification

keha88 is only for people aged 21 and above. We strictly prevent minors from gaming.

21+ Age Limit — strictly enforced

In accordance with Bangladesh law and our policy, registration and gaming on keha88 is only for people aged 21 and above. Minors are not permitted to participate on this platform in any way.

We verify age at the time of registration. If an account is found to have a minor participating, that account will be closed immediately.

If there are children or teenagers in your household, make sure they cannot access your device or account. Use parental control software if needed and keep your login details private.

Age verification process
Keep your account secure
Minors are not allowed

Warning signs of problem gaming

If any of the following signs appear in your behaviour, seek help immediately.

Financial signs

  • Spending beyond your means
  • Placing more bets to recover lost money
  • Gaming instead of paying bills or covering essential expenses
  • Taking on debt or borrowing money for gaming

Behavioural signs

  • Unable to stop gaming or reduce the time spent
  • Hiding gaming from family or friends
  • Feeling restless or irritable when not gaming
  • Neglecting work or studies because of gaming

If you notice these signs, contact our 24/7 live chat. Our support team will assist you with complete confidentiality.

How to activate protection tools

01

Log in to your account

Log in to your keha88 account and go to the "Account Settings" menu.

02

Find the "Responsible Gaming" section

Within settings, select the "Responsible Gaming" option.

03

Set your limits

Deposit limit, time-out, or self-exclusion — choose what suits your needs.

04

Confirm

Confirm the limits you have set. Changes take effect immediately and the system will keep you protected.

05

Contact us if you need help

If you have any trouble, chat with us via live chat or email us at [email protected].

Build healthy gaming habits

Responsible gaming is not just about restrictions — it is a positive mindset. Following the tips below will keep gaming enjoyable at all times:

  • Before you start gaming, set a budget and a time limit.
  • Never game while drinking alcohol or under stress.
  • Take a break every hour — get up and walk around.
  • Do not make gaming your only entertainment — spend time on family, friends, and other hobbies.
  • Monitor your feelings — if you feel angry or frustrated after a loss, take a break.
  • Let someone close to you know you are gaming and value their feedback.
  • Minimum deposit ৳200 — never deposit more than you need to.

Support and contact

You are not alone. If you are having difficulties, reach out to us — we are ready to help.

Live Chat Support

Live chat support in Bengali, 24 hours a day, 7 days a week. Get immediate help with any responsible gaming questions.

Email Support

For detailed support, email us at:
[email protected]
We respond promptly.

Professional Support

For gaming addiction, it is important to seek advice from a professional mental health specialist. Our team can point you in the right direction.

Frequently Asked Questions — Responsible Gaming

Yes. A deposit limit takes effect as soon as you set it. However, if you want to increase the limit, there may be a waiting period to prevent impulsive decisions. Reducing a limit is always immediate.

Self-exclusion is an important decision. Your account cannot be reactivated before the set period ends. Once the period is over, you will need to contact our support team and go through a confirmation process to reactivate your account.

Time-out is a short-term break — typically from 24 hours up to 30 days. It is for when you need a little rest. Self-exclusion is a long-term solution for when gaming becomes difficult to control. In both cases, you cannot log in to your account or make deposits.

Start by speaking with them compassionately, without judgment. Encourage them to contact our support team. If needed, you can also reach out to our live chat yourself and get advice on how to help.

Absolutely not. keha88 is only for people aged 21 and above. Age is verified at the time of registration. If an account is found to have been used by a minor, the account will be closed and the balance returned.

Contact our 24/7 live chat directly — you can speak in Bengali. Or email us at [email protected]. Our responsible gaming team will listen to your concerns and assist you with complete confidentiality.

Enjoy safe and enjoyable gaming

Play responsibly, stay within your limits, and enjoy keha88's wide world of gaming.

For ages 21 and above only. Play responsibly.